By: Bob Hopkins
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Bridging the Gap between HR Managers
Bridging the Gap between HR Managers: Who is checking your ACS?
A client in Food Manufacturing called me this morning. Their HR Manager left the company in late February 2020 and the company was just beginning to consider who to interview when the pandemic changed the economic landscape of the progress.
While this company is open and providing an essential service of food production, they are very reluctant to bring any non-employees into their building at this time.
I have provided services to this company for more than a year under my Mentoring and Monitoring program, and have also provided experience rating training to their management team and employee responsibilities training to their workforce.
How I helped
Part of the mentoring and monitoring program is to review their monthly Accident Cost Statement to ensure no new claims have become costly and that no old claims have become reactivated.
My only other contact for this company is their General Manager. I e-mailed him asking for the statement and if they had anyone managing this portfolio on a temporary basis.
Their maintenance manager called me this morning as he is also the co-chair of their Joint Health & Safety Committee asking me why I wanted the document and what role I had with the company. A pretty fair question.
I explained I am their outsourced WSIB professional, and that they have access to me on an unlimited and flat rate basis. He can contact me to answer any questions, coaching with Form-7s and offers of modified work, as well as WSIB financial reviews and year-end projections.
He thanked me as he admitted he was very much a WSIB novice and would be in over his head once he completed an accident investigation. He was also very pleased to hear that my “meter wouldn’t start” every time he called me.
The point of the program exactly fits his needs. He needs a resource but not on a full-time basis.
The program also helps people who are knowledgeable about claims but could not pass an open book WSIB Math test.
My program is a flat-rate quarterly fee, paid in arrears and is flexible to the needs of every client. Use my skills to answer your questions, avoid small mistakes that can become costly claims, and have the financial information you need for accrual and long-term projections.